The Mile Bluff Clinic, LLP is dedicated to providing quality medical care and services.  We want you to know that you have certain rights and responsibilities as a patient.  The following list is not intended to be all-inclusive.

Every patient has the right:

• To considerate and respectful care.
• To be treated with dignity.
• To privacy and confidentiality concerning their medical care and records.
• To a clear and understandable explanation of the nature of your illness, treatment plan, alternatives and prognosis.
• To participate in the planning of your care.
• To make choices and decisions prior to and during the course of treatment.
• To information, necessary to give informed consent prior to a procedure or treatment.
• To refuse medical treatment and be informed of the medical consequences.
• To change Physician or Provider if one is available.
• To coordination and continuity of care.
• To have an advanced directive concerning future treatment or designation of a surrogate decision maker.
• To receive, upon request, a copy of your medical record.
• To receive, upon request, information about fees or charges, and explanation of your bill and consequences of failing to pay your bill.

To express a complaint or concern and have them addressed promptly.

If you have a medical concern, speak directly to your provider or administration.

All other concerns can be addressed with administration.